Open hours: Mon-Fri(0900-1800)
SKIP the hotline robot:
Launch the Skipmenu app.
Dial +85222155300 and SKIP the “press 1…, press 2…” robot!
Taobao Hong Kong Enquiries Hotline number is the general information hotline. It provides help with a range of shopping services by phone, including Alipay account, international forwarding/consolidation service, refund and after-sales, Taobao account, Taobao seller account, and more. Taobao customers can call 2215 5300 using Skipmenu for Android or iPhone to bypass the phone menu.